Privacy Policy

Effectie Date: January 1st, 2026

Welcome to Tranquil Paths LLC. We value your privacy and are committed to protecting the
personal information you share with us through our website, communications, scheduling
systems, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you interact with our website or services.

Information We Collect

We may collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Appointment request details
Insurance or payment-related information
Health, mental health, or wellness information you choose to share
Communication preferences
Information submitted through forms, scheduling systems, telehealth platforms, email, phone, or text messaging

We may also collect limited technical information necessary for website functionality,
security, and operational purposes.

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments and consultations
Provide counseling, consulting, or support services
Communicate regarding services, scheduling, reminders, or updates
Process payments
Maintain records as required by law and professional standards
Improve our services and client experience
Comply with legal, ethical, and regulatory obligations

HIPAA Notice & Protected Health Information

Health Insurance Portability and Accountability Act (HIPAA) may apply to certain health information shared with our practice.

Any protected health information (PHI) provided in connection with counseling or healthcare-related services is handled in accordance with applicable federal and state privacy laws, including HIPAA where applicable.

Please note:

Email, website forms, and text messaging may not always be fully secure methods of communication.
We encourage clients not to submit sensitive or urgent medical or mental health information through unsecured forms or text messages.
Telehealth and scheduling platforms used by our practice may maintain their own privacy and security policies.

A separate Notice of Privacy Practices may be provided to active clinical clients where required.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Text Messaging & Communication Consent

By providing your phone number, you consent to receive informational text messages from
Tranquil Paths LLC regarding:

Appointment scheduling and reminders
Service-related communication
Administrative updates
Follow-up communication
Telehealth access information when applicable

Message frequency varies depending on your appointments, services, and communication
preferences. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP
or contact Tranquil Paths LLC at hello@mytranquilpaths.com or 770-525-2696.

We do not sell, rent, transfer, or share consumer personal information or mobile opt-in data
with third parties or affiliates for marketing or promotional purposes.

Consumer data, including mobile opt-in information, is not transferred, shared, or disclosed
to any external organizations under any circumstances, even with consent, except as strictly
necessary to provide requested services, operate essential business functions, comply with
legal obligations, or protect the rights and safety of clients and the public.

Third-party service providers used for scheduling, telehealth, payment processing, secure
communications, or electronic records management are permitted access only to the
minimum information necessary to perform services on our behalf and may not use such
information for any unrelated or external purpose.

We may use trusted third-party providers for services such as:

Appointment scheduling
Telehealth/video conferencing
Payment processing
Secure client communication
Electronic records management

These providers may have access to information necessary to perform services on our behalf and are expected to maintain appropriate privacy and security safeguards.

Third-Party Platforms

We do not sell your personal information.

We may disclose information only:

With your consent
To service providers assisting our operations
When legally required
To protect the safety, rights, or property of clients, staff, or the public
As otherwise permitted or required under applicable law

Information Sharing

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed 100% secure.

SMS Terms & Conditions

By opting in to receive SMS communications from Tranquil Paths LLC, you agree to receive
informational text messages related to appointments, scheduling, reminders, follow-up
communications, telehealth access information, and administrative updates.

Message frequency varies depending on your appointments and service needs. Message and
data rates may apply.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact Tranquil Paths LLC at hello@mytranquilpaths.com or
770-525-2696.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Children’s Privacy

Our website and services are not intended for children under 13 without parental or guardian involvement. We do not knowingly collect information from children through our website without appropriate consent where required.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your information
Request corrections to inaccurate information
Request limitations on certain communications
Withdraw consent where applicable

Requests may be submitted using the contact information below.

External Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

For privacy questions or SMS support, please contact:

Contact Us

Tranquil Paths LLC

6110 McFarland Station Drive

Suite 504

Alpharetta, Georgia 30004

Email: hello@mytranquilpaths.com

Phone: 770-525-2696

Website: mytranquilpaths.com

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest
emergency room.